If your installer determines that you need to replace a piece of equipment–like a solar panel– they can file a warranty claim on the LONGi website or through an email within 30 days of the
In any case, any and all warranty claims shall be submitted to the Supplier or its authorized distribu-tor in writing or by mail within the corresponding warranty period. The customer shall provide neces-sary
The document is a limited warranty from Longi Group for their solar modules. It provides the following: 1) A 12-year limited product warranty that guarantees modules will be free from material and
Step-by-step guides and best practices for proper module installation. Coverage terms and warranty details for LONGi solar products. Visit our FAQ page for instant answers or get in touch with our
All quality warranty claims shall be submitted to LONGi Solar or LONGi Solar authorized distributors in written form within but not beyond the warranty period in any cases.
If any customer proposes legitimate quality warranty requirements in accordance with the “Limited Product Warranty”, they shall send a written notice by registered letter to Supplier at the address
The repair, replacement or the provision of extra modules does not mean that the warranty period is renewed and the original warranty period shall not extend. Any replaced modules are possessed by
Any dispute relating to this “Limited Warranty”, including but not limited to, disputes relating to the survival, validity, breach or termination of the “Limited Warranty”, shall be resolved in accordance
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